CCPA

Privacy Policy

Highlights of CONFIDENCE EMPIRE, Inc. Notice of Privacy Policy Practices

Updated January 1st, 2020

This notice of privacy is designed to inform you on how we collect, store and use information.

Your access and use of our services mean you agree to the terms and conditions in this privacy notice and our legal notice. We want to encourage you to refer to this notice periodically, so you know any update about our privacy policy. If you have any Questions you can contact us at any time at  Fax: 1(800) 303-7857  or go to our well-designed website at www.confidencempires.com. 

Why we collect and use information

At Confidence Empire, Inc. we understand that you entrust your data to us. We make every effort possible to safeguard your information while we value your trust. Our business is built on credibility and trust. The collection of data is based on our corporate’s goal to put customers first. There are many reasons that we collect information:

1) To prevent fraud

2) Products and services fulfillment

3) Marketing, promotions and advertisement

4) Internal operations

5) Security & compliance

We do not sell your information to any other company. We may share your information with trusted banks that process our transactions, and other companies that provide service to us.

1- To prevent fraud

· It is very important to us that we make every effort possible to prevent fraudulent transactions.

The collection of information can help us to detect fraudulent activities.

2- Product & Service Fulfillment

· To process, complete, manage, fulfill, and communicate with you about your transactions.

· To provide professional customer service or communicate information about products or shipping.

· To establish and service your online profile on our website.

· To provide some special services you may have requested.

· To maintain customer loyalty program.

3- Marketing, promoting and advertising

We care about our customers. To help our loyal customers to stay up-to-date with the latest fashion designs and luxury products, we periodically send some information to our customers about our products, services and promotions.

· To provide interactive features on our luxury website or mobile applications.

· To examine shopping experience and customer interest.

· To identify product preferences and improve our relationship with our loyal customers.

· To make contests, promotions, surveys and examine focus groups.

4- Internal operations

· To make effective our website, our online store, mobile applications, merchandise assortment, and improve customer service.

· To test sale performance.

· To conduct research analytics related to our daily operations.

· To perform and examine our regular logistics and operations.

5- Security & Compliance

· To validate and identify customers when log in through our website and when doing transactions.

· To maintain security and integrity of our data.

· To assist law enforcement authorities and to respond to any legal or regulatory inquiries.

To better understand our data management program, we encourage you to read our privacy policy and to contact us at Fax:1 (800) 303-7857  if you have any question.

What we collect and share

We collect information via a variety of sources, such as information you provide to us, transaction information, technology based on services provided, information we may collect about you from trusted third-party sources.

Information you provide

· We collect information when you create a profile, place an order, create a registry or when you take advantage on our different programs. Information we may collect include name, billing and shipping address(es), zip code, email address, telephone numbers, credit card numbers, birth date, security questions answers. The collection of such information may be automatically collected or initiated by customers. You can manage your information preference collection.

Technology based collection services

We collect data when you visit our website, use our mobile applications, shop in our stores, and when you interact with the technology we use. Your information is used with security. The collection of such information is either automatic or initiated by customers.

Transaction information

Any time, you purchase from us we collect information to better identify you, to better serve you and to process your transactions. We may share your information with trusted companies to process your transactions or to offer you services or products of interest.

Third Parties 

Some third-party carriers may provide us with some shipping information. We may, legally and legitimately, collect and use some information made available to us through third party platforms, online data base and online directories and other means available to us.

We may share information with trusted third parties who provides services to us, who work with us to provide services online or in stores. Confidence Empire, Inc. may share information with trusted third parties who may provide and deliver services directly to you. In some cases, your information will be de-identified or anonymized.

About our use of information and technologies

We may use different type of technologies when you interact with us, such as Pixel tags, cookies, flash cookies with limitations. Those technologies that we use, are not intended to harm you but to identify you.

A cookie is a computer code sent by any website that you interact that is stored on the hard disk of your computer. A pixel tag, or tracking pixel, web beacon or clear GIF, is an image that can register a user’s website activities. A Flash cookie or Local Shared Object is a data file stored on your computer by the website you visit. A Flash cookie cannot be deleted. The purpose of the persistent cookies is to help you get a better and easier shopping experience. You can manage them.

Please note

If you block cookies from our website, you will not be able to purchase on: www.confidenceempires.com.

Some analytic technology may share information collected from your website and send an encrypted report whenever we use such third-party technologies like google analytics and IBM and Digital Analytics. They are required to help maintained data securely and confidentially and are not permitted to share data collected with third-party other than confidenceempires.com. You can manage your website Optimization Preferences.

Social Network and New Technology Advertising programs

www.confidenceempires.com has trusted relationships with a variety of social network and new technology services because of their advertising target and capabilities. You may see our advertisement through these useful tech platforms, Such as Google and more.

You can manage your preferences at any time.  

Nothing associated with www.confidenceempires.com is intended to be harmful to you. We may reach out in a lawful way to advertise our products.

Data Sharing Preferences

If you do not want us to share your information with our third parties you can Contact us at  Fax: 1(800) 303-7857  or go to our well designed website: www.confidenceempires.com to contact us; but all big companies use the same methods of this privacy policy and share your information in the same way.

Email Communications.

Promotional or Marketing emails

You may opt out of receiving promotional emails from Confidenceempires.com at any time, by visiting us on www.confidenceempires.com or contact us  at  Fax: 1(800) 303-7857 

Note this may take up to 15 business days to process your request due to the high volume of emails we might receive.

Email Surveys

We may send separate emails, usually after services or purchases, to collect feedback about satisfaction. Our goal is to maintain a trusted relationship with our customers and to provide 100 % satisfaction. You can opt out at any time.

Specialized Email Programs

If you have signed up for special email programs, you will receive some emails from us, but you can opt out at any time.

Please note

Operational emails, shipping confirmation emails and product recall emails will not provide an opt out option.

For direct mail and telemarketing, you can contact us at  Fax: 1(800) 303-7857  or by using the contact form on our website: www.confidenceempires.com. 

You may include your name with specific instruction, like: 

“No call” 

” No Mail Offers”

You may continue to receive our advertisement for longer than expected for many reasons, but no worries, we will stop offering you products if you wish so. 

Please note

If you block cookies from www.confidenceempires.com, you will not be able to purchase on our website.

We may use the following trusted websites for advertising purposes, such as

Google

Pinterest

Twitter

Yahoo

You can opt out at any time.

Ownership of Customer Data

If Confidence Empire, Inc. is sold or acquired by a third-party, all data assets associated to our company will be the property of the third-party upon acquisition. The third party will be subject to consent with customers and allow them to opt out upon request. A change in data ownership may or may not be published on our official website, www.confidenceempires.com .

Additional Disclosures

Children under 13

Our current policy is clear, we will not collect personal information (name, address, phone number, social security) about individuals who may be under 13 years of age, for data security purposes. If you are under 13 years of age, we ask you kindly not to make any purchase on our website. Ignoring this policy or failure to read our policy is at your own risk. 

We may change this policy at any time.

California Privacy Rights

Our company wants to comply with California Civil right sections 1798.83-1798.84. California residents are entitled to ask us for a notice describing what categories of information we share with third-parties and corporate affiliates for those third parties, or corporate affiliates direct third-parties and used for direct marketing purposes. That notice will provide the categories of information shared with third-parties. If you are a California resident and wants a copy of this notice, you will need to provide a signed written request to our email address. Allow us at least 30 days for a response.

If you are a minor and have a profile on www.confidenceempires.com, you can contact us to remove your profile. Allow us at least 30 days to do so.

International Customer Privacy

Our company will not work with third-parties that will sell your information. You may be asked to confirm if you want to receive further marketing communications from Confidence Empire, Inc. Any information collected from anyone will be protected by our privacy practices. By using our services, you agree to transfer your information to be stored on our server in the United States of America. Failure to read this notice is at your own risk.

Our Privacy policy is consistent to EU and Swiss Safe Harbor Privacy Practices. www.confidenceempires.com is committed to resolving our customers’ concerns about privacy policy. If a customer thinks that there is a violation of this policy, we will make attempt to solve the problems. You will want to make sure that your complaint is made in good faith. Failure to provide truthful information is at your own risk. We may use legal actions for arbitration.

Safeguarding Information 

We are glad to tell you that any information collected will be used for legal business purposes associated with Confidence Empire, Inc. We are committed to safeguard your information. We use only Secure Socket Layers to receive and send encrypted messages. We do not disclose information about security measures to anyone.

There are no safety measures that is 100 % secure wherever you interact. We encourage you to use self-protection measures to protect your information. Use safe browsing website’s rules. Please refer to the helpful resources available through The National Cybersecurity Alliance for more information on how to stay safe online. 

For your security, if you suspect illegal activities, if you receive suspicious emails, phone calls, text messages, and postal mails, contact immediately law enforcement authorities, or simply go the closest police department to report suspicious activities. If you receive any suspicious activities associated with Confidence Empire, Inc, please contact us at  Fax: 1(800) 303-7857  and contact law enforcement authorities, so we can track down and catch the bad actors wherever they are.

Confidence Empire is a do-not-sell-consumer-data company

At Confidence Empire, we do not sell your data to any other company. Under CCPA, you have the right to take legal actions against any company that collects your data illegally and makes money by selling them; such as (your name, emails, telephone numbers, your social security, your address and even your bank account number.) It is a criminal activity for any company that invades your privacy, collects and sells your data without your consent. At Confidence Empire, you will always know your rights.